This Shipping Policy describes how orders placed through (the “Site”) are processed, shipped, and delivered. We operates using a dropshipping model, which means products are shipped directly from our suppliers to you.

1. Order Processing Time

All orders are subject to processing before shipping. Orders are typically processed within 2 to 4 business days (excluding weekends and holidays) after payment is confirmed.
In high-demand periods (holidays, sales), processing may take longer. You will receive a confirmation email with tracking information once your order has shipped.

2.Shipping Times and Destinations

United States: 3-5 business days

Canada: 5-7 business days

Please note that these are estimated times and are not guaranteed.

3.Shipping Methods and Carriers

We use a variety of international couriers depending on the destination and supplier. These may include USPS, YunExpress, Cainiao, DHL eCommerce, Correos, and local partners.
We do not offer expedited shipping at this time.

4.Tracking Information

Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 2-5 business days to become visible in the system.

5.Multiple Shipments

Due to our dropshipping model, items in the same order may arrive in separate packages and on different days.

6.Customs Duties and Import Taxes

International orders may be subject to import taxes, customs duties, and fees levied by your country. These charges are the customer’s responsibility.

7.Undeliverable or Returned Packages

If a package is returned due to incorrect shipping information or failure to collect, the customer is responsible for the cost of reshipping.If you refuse delivery of an international shipment, you are responsible for the original shipping charges, any import fees, and the cost of returning the package.

8.Shipping Delays and Force Majeure

While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as: Weather conditions Customs clearance Natural disasters Supplier disruptions Carrier delays.

9.Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 72 hours of delivery. Include your order number and photos of any damage.
We will review each case and provide a replacement or refund as appropriate.

By placing an order on our Site, you agree to the terms of this Shipping Policy.